All Makes & Models - Foreign & Domestic
All Major & Minor Repairs
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Master State & ASE Certified Technicians
July 9, 2022
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Batavia is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Batavia introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Batavia and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Batavia know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Batavia
301 S. Randall Rd
Batavia, Illinois 60510
630-879-9941
September 14, 2025
If you hear a squealing noise when you turn your vehicle, it's trying to tell you something is wrong. After all, it never made that noise before, right? The sound you hear may becoming from a few sources. Let's take a look (or a listen) to some of the possibilities. First, you almost certainl... More
September 7, 2025
While many components of your vehicle are complex and composed of lots of mechanical and electrical parts, there's one that isn't complicated but still important. It's your engine air filter. (And, we should point out, the engine air filter isn't to be confused with the cabin air filter. The ca... More
August 31, 2025
In a perfect world, all wheels and tires would be perfectly round and weigh exactly the same at every point of the wheel. Unfortunately, they're not, and if they're out of balance, they can reduce the lifespan of your tires, make your vehicle shake like a carnival ride, and maybe even damage a f... More
