Why Tuffy Franchise Opportunities Change Location

Tuffy
Tuffy Batavia

Name: Tuffy Batavia
Address: 271 S. Randall Rd., Batavia, IL, 60510
Telephone: 630-879-9941

Done Right. Period.

All Makes & Models - Foreign & Domestic

All Major & Minor Repairs

We Build Customers For Life!

Senior Citizen Discounts

Master State & ASE Certified Technicians

271 S. Randall Rd.
Batavia, IL 60510

630-879-9941

Mon-Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Click for directions

Our Customers' Reviews Powered by Pistn

Dec 19, 2019 Amy P.

★★★★★
I came in with what I thought was a alinmate problem. John and Eric checked my tires first. Turned out it was 2 bad tires. They took just 2 minutes to look at something simple. Just by doing that small check saved me alot time and money. THANK YOU for being the upfront and honest men!!!!

Nov 17, 2019 Molly M.

★★★★★
John and the guys at Tuffy's are amazing! John has always been helpful and takes the time to answer my questions. I trust him and I would not go anywhere else!

Aug 23, 2019 Dennis E.

★★★★★
Best car maintenance and repair shop in the Tri-cities. Honest, helpful, competitive (best pricing that I've found and I used to do a lot of comparison shopping), fast turnaround time, and great people to work with - genuine, down to earth.

Jun 11, 2019 Mark F.

★★★★★
Tremendous service and best pricing anywhere. John and his crew did a great job on my van. Prior to my long trip, they made sure it was safe. Friendly service.

Jan 01, 2019 Dawn B.

★★★★★
This place is amazing. Will never go anywhere else. They treat their customers as they treat their family. It's nice to know that you're not going into a shop that's going to take advantage of you. All they want is what's best for you and your vehicle at the best way how. These guys were amazing will always keep coming back. Set my daughter in for something with her car and she had a great experience at them as well I had to call and thank them because I was so appreciative.

Aug 07, 2018 George T.

★★★★★
Honest people great prices. I appreciate honesty as others have not been honest and told and sold me repairs I do not need. Thanks John and crew.

Jul 26, 2018 Cassandra B.

★★★★★
So exceptional it is hard to know where to begin. Being lucky enough to have most our vehicles in the past decade serviced under warranty at a luxury dealership we were in uncharted territory when we bought a used minivan. After putting a ton of miles on it, it dawned us we should have it serviced. We knew going to our normal dealership it would cost an arm and a leg and on a used car it didn’t make a lot of sense. I got word of this repair shop and in one visit I was more impressed than a decade of service at a luxury dealership. Everything from easily making a last minute appointment, to being walked through what to expect, to the unbelievable honesty at a time where it would be easy to take advantage of someone. They took apart my brakes initially thinking there was a lot of wear and tear, just to find out they were ok afterall. I will be a customer for life! Absolutely make an appointment you will not be disappointed!!

Jun 26, 2018 Tom M.

★★★★★
My family has been a customer of John, Joe and the Tuffy Batavia team since shortly after they opened in 2001. For 17 years they have serviced our cars - and have provided outstanding service for my wife & I and a variety of kid's vehicles. I HIGHLY recommend John and his entire team. They are efficient, honest and true automotive professionals. As we prepare to leave Batavia for a new home, one of my deepest regrets is the loss of a honest and professional automotive shop. John, Joe (and the rest of the team), for all of my family - THANK YOU for 17 years of service. And for being our friends! Tom

Apr 07, 2018 John S.

★★★★★
Excellent service and fair pricing combined with high quality expertise makes this the best place in our area for auto service.

Feb 09, 2018 Paul H.

★★★★★
John was very courteous and helpful in taking on our job for suspension and other work on our 2012 Dodge. Thank you again!

Dec 01, 2017 Davey J.

★★★★★
Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.

Dec 01, 2017 Davey J.

Oct 03, 2017 David S.

★★★★★
WHY would someone do business Solely with the same company for over 12 years? Honesty, Integrity, Trustworthy & Vast Experience. When you are fortunate to find All (not some) of these traits in one particular business who's owner & every person who works there each possess these qualities, not only Do You Stay With Them, you scream it from the mountain tops & share with as many people as you can That's Why.

Sep 25, 2017 Molly M.

★★★★★
Driving home on Sunday we heard a noise and our exhaust completely broke under our car. The places we usually go for work were talking about a complete replacement and us paying too much to repair our very old car. We just needed it to run again for those everyday, around town things. I noticed Tuffy had some great online reviews so I decided to give them a try. I called and John said all the right stuff. Kept it simple, which I appreciated. I had the car towed and a couple hours later they had it back to me and for super cheap! I was shocked and so grateful I had a mechanic know my situation and the kind of work I wanted to put into my car and made it work again. I have a new go-to mechanic in Batavia. I encourage you to check out Tuffy.

May 04, 2017 John J.

★★★★★
I have been using Tuffy in Batavia for over ten years. John and Joe are professional, knowledgeable, efficient, and very fair. Whether it's basic maintenance or a major repair, I trust that John and Joe will do the job well and for a competitive price. Look...finding an auto mechanic you can trust isn't a given, but no I can always say, "Hey, I got my guys." They always do great work.

Apr 28, 2017 Doug K.

★★★★★
I just got new tires and needed a 4 wheel alignment and was given a coupon for Tuffy's in Batavia. They began work on my 2000 Bonniville immediatly. John informed me I needed further work, (outer tie rods & ft wheel bearings). He ttook his time to explain and when I ask how long to get parts, schedule time, etc. I got an unexpected response. Johntold me the parts were in stock and if I had things to do, gave me a loaner car. When I picked up the car and drove home the difference was phenominal. They earned my repeat business. ~ doug k, aurora

Apr 26, 2017 David S.

★★★★★
When you have older cars, there will be repairs. BUT, at Tuffy's Batavia, I can assure you it's never for the same thing twice. John & Joe know us for 16 years, 5 different cars. We have always followed the schedule they have provided to stay ahead of repairs. Sometimes, things just go due to age. When they do, John takes us in same day & Joe and his amazing team have us back on the road in 24 hours or less. We are family to them, we're treated as such, I never once doubted their commitment to excellence, their pricing nor their honesty. God Bless you guys and thank you for Always having our back.

Mar 09, 2017 Theron H.

★★★★★
I've been taking my car to Tuffy in Batavia for maintenance. In addition to oil changes, they have replaced some parts that make my car run like new again. Everyone looks to find "the car guy" that they can trust to do good work at a fair price. Look no further than Tuffy in Batavia. I will continue to use their services for years to come!

Feb 15, 2017 Daniel G.

★★★★★
I just started working in Batavia 3 months ago and asked for recommendations of a repair shop in the area. Working more than 60 from home I wanted a repair place I could count on. Tuffy was recommended by co-workers. Yesterday my engine started rattling badly and called John at Tuffy. He not only was able to get my car in he was also able to get it done in time for me to get home. Great communication, great timing, repair done right, could not ask for anything more. Thanks John and crew!!!

Nov 19, 2016 Sue C.

★★★★★
The entire staff at Batavia Tuffy, especially John and Joe, have taken care of my car for the past 10+ years. Excellent service and prices. They are very helpful and friendly. Once I started taking my car to Tuffy, I haven't taken it anywhere else. They are the best!

Oct 07, 2016 Vicki K.

★★★★★
I have had a long relationship with this store and John & Joe have always been completely honest and trustworthy. As a single woman, this is not always the case when it comes to vehicles. They have taken the time to explain repairs & maintenance needs every time. Work was done well & in a timely matter-I never had to return to re-do anything. These guys are awesome!

Sep 23, 2016 Maria P.

★★★★★
I have been a customer for 15 years. Happy anniversary Tuffy. I trust John and Joe completely. Always courteous and friendly. True professionals. Have always taken good care of me and my vehicles. Can't say enough good things about these two honest gentlemen. Love you guys.

May 26, 2016 Linda C.

★★★★★
I just want to let corrporate know how lucky they are to have John at the Batavia Tuffy... He is professional , he is knowledgable, but most important helpful and compassionate to the customer who might be upset with car issues... I feel he is the real deal.. He has treated us honestly and you can't ask for more in this day and age... My husband use to be in the buisness so I know if John wasn't all I said we would not go to your Batavia Tuffy... PLease treat him good so we can keep him at our Batavia location... Linda Cattero

Jan 16, 2016 Theresa B.

★★★★★
I recently was checking Tuffy's website and entered and won 4 oil changes. My car had not been serviced here before but will from now on. The staff are all very professional and knowledgeable and the prices very reasonable. In fact, I found them to have much better prices than the local competitors. Thank you for the great service!

Dec 23, 2015 Doug & Pat S.

★★★★★
We recently moved out of state from Geneva but I wanted to write a quick note about the excellent service at Tuffy Batavia. We have been customers there for well over 10 years and have always received excellent service at a fair price We regularly take all four of our cars there. I highly recommend them for any issue with your car. John and Joe have been absolutely great over the years. After we started going there we never went anywhere else Thanks to both of you for the great service. Doug and Pat S.

Feb 23, 2015 charles w.

★★★★★
Thanks for the same day turn around. You got my Vic running like a raped ape again!!! Keep up the good work. I will continue to recommend highly

Jan 26, 2015 jeffery e.

★★★★★
This place was/is amazing. The service they offer is the best. They are quick at and great at doing their jobs. I like to keep a close eye on my vehicles when someone is working on it. but with tuffy batavia i dont have to worry about them doing anything wrong. they also allow me to watch. Other shops will not allow that. when something was wrong with my car they informed me and gave me a great price and was able to fix it real quick. i hope all tuffy's are like this one. As long as I live in the area i will go to them for anything i need.

Jan 10, 2015 Dave S.

★★★★★
My wife Margie and I have been customers here since they opened back in 2001. 3 Words: Exceptional Customer Service. The entire team are The Best at What They Do & They Are 100% Honest. We just had both cars down at the same time. I called yesterday(Friday) they said bring them right over. A lot of maintenance work was needed on both cars. Anywhere else this would have been days to complete, I write this now merely 24 hours later with both cars at home. John, Joe and your entire team, as always Margie & I are sincerely thankful for all that you do and for keeping us safe.

Dec 06, 2014 Jim S.

★★★★★
I want to say that I was very impressed with your batavia staff ! I was greated by the manager who explained in detail what the procedure was in getting my brakes inspected and fixed . Joe test drove my car and then pulled it in to inspect . I watched from the waiting room and he was very quick and efficient to bring me the info . Wow within like 10 minutes I had a fair and reasonable price in front of me .. I never really worked on cars growing up. The process was thoroughly explained to me by Joe from the start to finish as to how he was gonna take care of my car and get my brakes safe .. All I can say is wow start to finish In a hour ! I never thought I could get my brakes done on my lunch break ? Thanks Joe for the QUICK and FANTASTIC service ... You have me as CUSTOMER FOR LIFE !

Nov 25, 2014 Mike V.

★★★★★
Just wanted to say thanks to crew at tuffy's of Batavia. I have been going to Tuffy's for 13yrs and you guys blow it out of the water. Joe the service manager has fixed my Chryslers for years and is always done right the first time. Every time I have been to the dealer and they find a problem. Joe beat there price by hundreds of dollars. Great job guys. You guys have all mine and my families business.

Nov 25, 2014 Rich D.

★★★★★
I spoke with Tuffy on the phone last Friday the 21st. The manager was very helpful, kind and generous helping my daughter with her check engine light issue. I discussed with the manager that my daughter just turned 17 on the 21st and her mother and I were divorced and tight on money. the Tuffy team was kind enough to perform the diagnostic test free of charge. Luckily to fix the problem only cost $35.00!! I appreciate everything the staff did for my daughter and I. Thank you very much Tuffy of Batavia!

Aug 25, 2014 Stacy S.

★★★★★
Just would like to say a HUGE thank you to the Batavia branch Tuffy’s in Illinois… and in particular; the sales manager. He and his crew took very good care of me when I brought my vehicle in to have some pretty major repairs done that “another” shop COMPLETELY screwed up on. Best experience I have ever had at an auto repair shop. Very pleased with the service and quality! =)

Aug 25, 2014 Linsday W.

★★★★★
I just wanted to let you know how happy I am with your service. So far, so good on the AC working properly. I feel so much better now to have working AC again. Thank you for staying open last night until I got there, even though it was past 6. Thank you also for being so kind to me. I’m so grateful to have not gotten taken advantage of. I am telling everyone here about Tuffy and trying to get them to change their normal mechanics to you, because you did such a great job and took care of me. I definitely want to look into getting the windows fixed. (2 to start). Rest assured I will be back for the work over the summer. Thanks again!

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Welcome to Tuffy Batavia

Tuffy Auto Batavia, Your Complete Auto Repair & Tire Specialist!

Tuffy Batavia has established itself as a pillar within the Batavia, IL community thanks to our unrelenting passion for auto repair done right. Our hard-working team of certified technicians is the best in the business and nothing pleases them more than seeing yet another satisfied customer walk through the door.

No matter the problem, Tuffy Batavia is the answer! We provide our customers with an abundance of automotive services that include; auto repair, brakes, exhaust, transmission, radiator, suspension, electrical, engine, fuel system and more! For a more extensive inventory of our services please click the service list tab located in the main menu above.

At Tuffy, we pride ourselves on the affordability and punctuality our customers have come to expect. All of our rates are fair and honest, and we operate with efficiency to ensure that you are back on the road as soon as possible!

Tuffy loves to reward our customers, so it's natural that our website is full of savings opportunities. For 365 days a year customers can count on finding great quarterly specials on our home page. Furthermore, every month we send out exclusive eSpecial offers to all of our email subscribers!

Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours.

Our goal is to be the best auto repair service center and tire dealer in the Batavia area.

Give us a call today to schedule an appointment.